CircleLoop provides every feature in a simple self-service app interface. You have complete control of what your callers hear and where your calls route to, with intuitive and easy to configure IVR menus, greetings and prompts, user, team and global phone number settings. What’s more, anything you add or amend is instantly live with no hardware alterations or change requests required.
Discover MoreWith call analytics and reporting on board, your team leaders and supervisors can monitor how well their teams are performing and listen back to call recordings for quality management and training purposes. Integrations with your favourite CRM tools also enhance reporting capabilities, helping to streamline your historical customer contact records.
Discover MoreWith hundreds of potential integrations, CircleLoop helps your team redefine sales and service efficiency. Connect it to tools like your CRM, helpdesk, accounting software and address book, and let CircleLoop identify the caller, and automatically log your calls & recordings.
Explore the integrationsCircleLoop includes over 60 smart self-service features that put you firmly in control of your phone system. From instantly configurable, multi-level IVR menus, call queuing and onboard call recording, to full control over things like operating hours and privacy settings, CircleLoop gives you everything you need! And because we don’t think you should have to pay extra for the things you need, all of these killer features are included as standard.
Explore all featuresWe know that security is an imperative for every business. That’s why CircleLoop is G-Cloud 11 listed, NCSC Cyber Essentials certified and PCI-compliant. CircleLoop’s apps for desktop and mobile are native to each platform and we work with best-in-class voice carriers to ensure the highest levels of availability and call quality.
Discover MoreShared contacts and shared numbers help your teams collaborate better and get more done, no matter where they’re working, whilst our suite of powerful integrations help to reduce the administrative burden of logging calls and notes. So your people can focus on delivering value and getting more done.
Discover MoreCircleLoop runs on your computer system in our streamlined apps for Mac & Windows, or in the Chrome browser. Simply add a quality headset or speaker and your teams are ready to work hands-free from anywhere. We can also support desk phones if you really want them!
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